Privacy policy

What information do we collect?

We can collect information about you from the following: Inquiry forms on our website or when you purchase or order our services; we may ask you to provide your name and email address; furthermore, we may also ask you to participate in polls, but you do not necessarily have to do so. The history of your visit to our website, in particular, the location of the navigation; the browser you used to access our website; how much time you spend on our website; the device on which you browse; and data that we receive from you via email.

Where do we use the information we receive?

We use cookies to improve your user experience during your visit to our website. These consist of small pieces of text information that are automatically generated when browsing the site and are stored on a computer or other end device. The information collected by the cookie allows us to facilitate your browsing, provide attractive offers and learn more about the behavior of our website users, and analyze trends in addition to improving both the website and services provided by www.sanoswiss.com.

You can choose whether you want to accept cookies. If you do not agree that cookies are stored on your computer or other end device, you can change your browser settings and disable all cookies or turn them on or off individually. However, we note that, in some cases, this may slow down the speed of surfing the Internet, limit the functionality of some websites or block access to the website. More information is available at AllAboutCookies.org.

The information we collect using cookies is usually utilized for the following purposes:

Use of functional cookies and services provision

Cookies are very important for the functioning of our website and e-services, as well as for providing a smooth user experience in use of those services.

For the expansion of services

By monitoring the use of cookies, we can improve the performance of our website and electronic services.

For usage analysis

We use cookies to create statistics on the number of users who visited our websites and use electronic services to compile and evaluate the effectiveness of advertising. We may collect information, for example from emails and newsletters sent for marketing purposes; and to find out whether emails were opened and whether they prompted users to take any action, for example, if the user clicked on a link in our email that led to our website.

For targeted marketing orientation

By means of cookies, we can also collect information to provide for specific browser-dedicated ads or content, creating different target groups. All information about cookies used on the website, their purpose, validity and data used are described below. All managed websites use cookies to determine if people from your device have already visited our websites, to remember your actions (e.g. choosing the language of the site); provide the most relevant information for you; as well as collect aggregate traffic statistics of our website.

Details of used cookies

has_js – Specifies whether the user’s browser supports the JavaScript programming language.

EXPIRY DATE: Immediately after closing the browser.

_ga – This cookie is used by Google Analytics to assess the purpose of a user’s visit and for reporting website activity to website operators so that they can create a pleasant customer experience during a customer visit on the website.

EXPIRY DATE: With permission / 2 years.

_gid – This cookie is used by Google Analytics to identify a person.

EXPIRY DATE: The first day of entry on the website / 2 days.

staticxx.facebook.com – The cookie file has been designed to ensure the smooth operation of integrated Facebook services. More information can be found at the following URL: https://www.facebook.com/policies/cookies/

EXPIRY DATE: 3 months.

Google remarketing

We use Google remarketing technology. This technology allows users who have already visited our website and used our services, as well as expressed interest in our offer(s), re-receive advertising on websites of Google’s partner network. The display of ads is enabled by the used cookies, which consist of small text files stored on the user’s computer. These cookies allow Google to analyze consumer behavior while they are visiting the website. These are then used to provide targeted product recommendations and tailored advertising. Data collected by Google through specially tailored ads as well as data (such as age, gender and interests) from external suppliers is captured by Google Analytics.

If you do not want to receive customized ads and/or you do not want your data to be captured and used, you can disable the use of Google cookies for such purposes in Ads Settings on the Google website, address www.google.com/settings/ads in the frames of the need by changing settings. Remember that if you delete all cookies from your device, Google may place new cookies for these purposes and you may need to update your deactivation settings. In addition, you can disable the use of third-party cookies by visiting the page for deactivating Network Advertising: http://www.networkadvertising.org/managing/opt_out.asp.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. Changes to the privacy policy will be published on this page.

Your rights

You have the right to access the data we compile, which we use after we receive it from the information gathered from the cookies. In addition, you also have the right to request the correction of incomplete or inaccurate data. By contacting us via email or through our website’s contact form, or by subscribing to the newsletter or downloading a document from the Download section, you agree to receive news from us.